Privacy Policy
Effective date: June 5, 2026
This Privacy Policy explains how Valley Court Pros ("we," "us," or "our"), operated by Katies Threads LLC, collects, uses, and shares information through the website pickleballcourtrepairphoenix.com (the "Site").
By using the Site or submitting your information through a form or a phone call, you agree to the practices described here.
Who we are and what this Site does
This Site is a lead referral and information service for pickleball court repair, resurfacing, and related services in the Phoenix, Arizona metropolitan area. We are not a court repair contractor and we do not perform court repair work ourselves. We connect people who request service with independent, third-party local vendors who perform the work.
Information we collect
Information you give us. When you submit a form or call the number on the Site, we collect the information you provide, which may include your first and last name, phone number, email address, and any details you share about your court or the service you need.
Information collected by phone. Calls made to the phone number listed on the Site may be tracked and recorded for quality, record-keeping, and to confirm that a lead was delivered to a vendor. By calling, you consent to such tracking and recording.
Information collected automatically. Like most websites, we and our service providers may automatically collect technical information such as your IP address, device and browser type, pages viewed, and referring source, through cookies and similar technologies and through analytics tools.
How we use your information
We use the information we collect to:
- Connect you with a local court repair vendor who can provide an estimate or service.
- Respond to your request and follow up about it.
- Operate, maintain, analyze, and improve the Site.
- Detect and prevent spam, fraud, and abuse.
- Comply with legal obligations.
How we share your information
With local vendors. This is the core function of the Site. When you submit your information through a form or by phone, we share it with one or more independent, local, licensed, and insured court repair vendors so that they can contact you about your request. Once a vendor receives your information, that vendor's own privacy practices govern its use of your information, and we are not responsible for them.
With service providers. We share information with companies that help us run the Site, such as our hosting provider, our phone/call-routing provider, our email provider, and our analytics provider. These providers may only use the information to perform services for us.
For legal reasons. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of any person.
Business transfers. If the Site or our business is sold or transferred, your information may be transferred as part of that transaction.
We do not sell your personal information in exchange for money.
How you may be contacted
By submitting your information, you agree that we and the local vendor we connect you with may contact you using the phone number and email address you provide, including by phone call and email, regarding your request. Standard message and data rates may apply. You can ask not to be contacted at any time by replying to stop, asking the caller to remove you, or emailing us at katie@traderouteleads.com.
Cookies and analytics
We use cookies and similar technologies to operate the Site and understand how it is used. You can control cookies through your browser settings. Disabling cookies may affect how parts of the Site function.
Your choices and rights
You may request that we access, correct, or delete the information you submitted, or that we stop contacting you, by emailing katie@traderouteleads.com. Depending on where you live, you may have additional rights under state privacy laws (for example, the right to know what information we hold, the right to delete it, and the right to opt out of certain sharing). To exercise any of these rights, contact us at katie@traderouteleads.com. We will respond as required by applicable law.
Note that once your information has already been shared with a vendor, you may also need to contact that vendor directly to have them remove it.
Data retention
We keep the information you submit for as long as needed to provide and improve the service, resolve disputes, and meet legal requirements, and then we delete or de-identify it.
Security
We use reasonable technical and organizational measures to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children's privacy
The Site is intended for adults and is not directed to children. We do not knowingly collect information from anyone under 18. If you believe a child has provided us information, contact us at katie@traderouteleads.com and we will delete it.
Third-party links
The Site may link to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Continued use of the Site after changes means you accept the updated policy.
Contact us
Questions about this Privacy Policy or your information can be sent to katie@traderouteleads.com.